Refund policy

Changed your mind after making a purchase? No worries!

Please contact us via contact@bargainbackyard.co.nz to arrange return shipping back to our warehouse
Every product that you purchase from Bargain Backyard comes with a 30-day money back guarantee! We want you to be happy with your purchase.
The returning item/s must be in an unused, unopened condition and are 100% suitable for resale
Bargain Backyard is not liable for any item/s lost or damaged during the return transit. Store credit or a full refund will be issued once the item/s have been accepted into our warehouse
Return shipping fees is at the buyer’s expense and will not be included in a refund or store credit

Received a faulty/damaged item?

Please contact us via contact@bargainbackyard.co.nz to provide details of the faulty item/s or part/s
A Full refund will be issued including paid shipping with proof of purchase upon approval
We will NOT accept any returned item/s without approval from our customer service team
The faulty product/s are required to be returned back to our warehouse within 7 days after approval
Please note that if you have damaged or disposed the original packaging or have not included the accessories that originally came with the product, only a partial refund will be given

Warranties and guarantees

Please contact us via contact@bargainbackyard.co.nz to lodge a warranty claim
Bargain Backyard offers a minimum 12-month return to base warranty for all its customers to ensure that you get nothing less than the best
All items returned, if any, for repair, are solely at the buyer’s expense
All parts requested to be sent to the consumer, if any, will be delivered free of charge

Warranty does not cover;

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